Technical support for TG20:13 to be withdrawn next week from 12th of October 2021

National Access and Scaffolding Confederation (NASC) is reminding users of TG20:13 that technical support for the scaffolding software will be withdrawn by NASC from Tuesday 12 October 2021. Technical support for TG20:13 will be with drawn after the launch of the latest software version TG20:21.

From Tuesday 12 October the following changes will take effect:

  • The TG20:13 online wind map will be removed.
  • Licensing services will be switched off, so customers will no longer be able to activate, deactivate or move TG20:13 eGuide licences.
  • The TG20:13 support dashboard will be switched off.

The NASC says that the TG20:13 eGuide software is being formally withdrawn as the software platform it was developed on, Adobe Air, is no longer supported or maintained by Adobe. An earlier statement from the NASC was released in July of 2021 informing TG20:13 users of the planned withdrawal.

For more information:

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